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Communication
May I Speak to the Manager?
Get the Manager

It's the last thing you want to hear from a customer. What do you do if you're the retail worker? And how do you respond if you're the manager?
Communication
Retail Rapport
A retail executive who started on the floor reveals the key to building good rapport with store workers.
Communication
Collaborate Globally
Technology combined with practical team processes can help you work together effectively in a global work setting.
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