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Managing Conflict
Ethics in Moonlighting
Moonlighting Ethics

As everyone in the industry knows, many auto technicians moonlight. If you are among them, learn the ethics involved.
Managing Conflict
Auto-Shop Conflicts
Unresolved on-the-job clashes can cost you money, not to mention sleep. Learn how to handle them.
Managing Conflict
Resolve Conflicts
By removing your emotions, you’ll be able to get a clear picture of the situation and work toward resolution without the tears.
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